Settlement periods
A settlement year with a default refund percentage, and application periods: dates, minimum and maximum ticket price, eligible classes and journey types.
Zwrotnik · school ticket refunds
Ticket refunds without a paper file in the school office
The pupil buys a monthly ticket as before. They submit the refund application from a phone, with a photo of the ticket. The school checks it in the app and, at the end of the period, downloads the list for the accounts department and the transfer file for the bank.
Ticket refund application
- Pupil
- N. Adam, class 6a
- Journey type
- Monthly ticket
- Carrier
- PKS
- Purchase date
- 29.08.2026
- Ticket price
- PLN 128.00
- Attachment
- bilet_wrzesien.jpg
The ticket is bought as before
Zwrotnik does not sell tickets and does not deal with the carrier. It handles what sits in paper files today: the application, the decision and the payment list.
How it works
From application to bank transfer
The statuses are the same as those shown in the app. Each step has an owner, so it is clear whose move it is.
PParent
Submits an applicationRoute, carrier, ticket validity, price and photo. The app checks that the period is open and that the price falls within the allowed range.Submitted
SSchool
ReviewsAccepts for payment, rejects with a comment or returns for correction. A corrected application goes back for verification.Accepted for payment
SSchool
Closes the period and downloads the reportsThe period can only be closed when no applications are pending. Reports: the list for the accounts department, the list of eligible pupils, the letter to form teachers.Period closed
BBank
Pays outThe Elixir file with amounts and account numbers is imported into the school’s online banking. Siblings with one shared account can be combined into a single transfer.Settled
For the accounts department
Period closed
List layout as in the app. Sample initials and amounts.
The list that closes the month
Once the period is closed, the school downloads a list per class, with the form teacher and the total. Nobody retypes anything into a spreadsheet.
List of monthly ticket refunds – for the accounts department
| L.p. | Pupil’s surname and first name | Carrier | Ticket amount | Refund |
|---|---|---|---|---|
| 1 | N. Adam | PKS | PLN 128.00 | PLN 64.00 |
| 2 | D. Piotr | PKS | PLN 128.00 | PLN 64.00 |
| 3 | L. Julia | Rail | PLN 110.00 | PLN 55.00 |
Total for class 6a: PLN 183.00
Number of persons: 3
Form teacher
Head teacher
For the council office
Settled
Headings and fields as in the summary from the app. Sample data.
The period summary on one sheet
Period parameters, number of applications and totals. The municipality sees how much it paid out and on what terms, without asking the school.
Travel refund summary for the period from 01.09.2026 to 30.09.2026
| L.p. | Application date | Pupil | Ticket amount | Refund | Status |
|---|---|---|---|---|---|
| 1 | 02.09.2026 | N. Adam | PLN 128.00 | PLN 64.00 | Settled |
| 2 | 03.09.2026 | S. Maja | PLN 142.00 | PLN 71.00 | Settled |
| 3 | 05.09.2026 | L. Julia | PLN 110.00 | PLN 55.00 | Rejected |
Applications entered: 3 · of which settled: 2 · of which rejected: 1
Total refund amount: PLN 135.00
Features
What the school and the municipality get
Pupil verification
The pupil or guardian downloads a PDF declaration that the data are correct, signs it, and the school uploads the scan and activates the account. Any change to the data requires re-verification.
Guardian account
The school generates registration keys for parents. The parent matches their child by PESEL number and bank account, or creates an account for the child.
Statuses with comments
Submitted, needs correction, awaiting verification, accepted for payment, settled, rejected. Returns for correction and rejections carry a comment for the parent.
PDF reports
Refund list for the accounts department per class, list of eligible pupils with bank accounts, settlement month, period summary, letter to form teachers.
Elixir transfer file
Amounts, account numbers and payment references in a file for import at the bank, with a choice of encoding. Downloading the file marks the applications as settled.
Limits
What Zwrotnik does not do
So that the municipality knows what it is buying before it signs.
Does not sell tickets
The pupil buys the ticket from the carrier. The app refunds its cost based on the photo and the school’s decision.
Does not make transfers
It prepares a file for the bank. The payment order is sent by an authorised person in the school’s online banking.
Does not check attendance
If the refund depends on attendance, the app generates a letter to form teachers. A person makes the decision.
Does not send status notifications
The status is visible after logging in. The only e-mail is the password reset.
What changes
Before and after launch
Today
- Application on paper, ticket as a photocopy
- Pupil data retyped into a spreadsheet
- Account number typed into each transfer by hand
- Nobody knows how many applications are still waiting
After the rollout
- Application with a photo of the ticket, from a phone
- Pupil data entered once, confirmed by a declaration
- Transfers from a file, account number from the pupil’s profile
- Every application has a status and a history
Questions
What people ask about most
Does the parent have to install an app?
No. A browser on the phone is enough. The parent registers using a link with a key generated by the school.
What about a parent without internet access?
The school office can create the pupil’s account and submit applications on their behalf. The workflow stays the same; only the person entering the data changes.
How does the app know the pupil’s data are genuine?
From a signed declaration. The pupil or guardian downloads it from the school’s public page after entering the PESEL number and the last digits of the bank account, and the school uploads the scan and activates the account.
Can different refund percentages be applied?
Yes. The percentage is a property of the settlement period, so later periods can have different rules, price ranges and eligible classes.
How does the payout work?
Once the period is closed, the school downloads the Elixir file and imports it into its online banking. The app has no access to the school’s bank account.
Where do we start?
With one school and one settlement period. We need the list of classes, the ticket types and the carriers.
One month
A month at school
Early September
The parent buys the ticket and submits the application with a photo the same day.
During the month
The school office reviews applications in spare moments, not all on one day before the deadline.
After the deadline
Closing the period, the list for the accounts department and the file for the bank. No retyping.
Let’s start with one school
All it takes is the list of classes, the ticket types and the carriers. We configure the rest together.