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Vending

SmartSync

Your software doesn't run in the cloud? Now it does

Many machines run on software installed at the machine and on a local SQL database. The data is there, but only there: to check stock levels or issue history, someone has to walk up to the computer at the machine. SmartSync synchronises that database with the cloud. The machine keeps working as before, and its data is available beyond the shop floor.

What it works with

  • SupplyPoint Systems (SPS) software
  • G-STOCK
  • SmartBox

What it changes

  • software that only ran locally works in the cloud — without switching to a new tool
  • stock levels and issue history are available from the office, not just from the computer at the machine
  • machines run by different programs are visible in one place
  • stock levels and issues can flow on to the ERP or WMS — we agree the scope at the audit

When it makes sense

  • you have machines that work and do not want to replace them just to get your data into the cloud;
  • each machine has its own software and its own database, and reports have to be put together by hand;
  • the data is used by purchasing, OHS or the shift manager, who are not standing at the machine.

What it doesn’t do

SmartSync does not control the machine and does not replace the software that runs it. It moves data between the local database and the cloud. Device control and service are handled by SmartConf.

Book a demo
What you gain

Key benefits

Local database in the cloudThe machine runs on its own SQL database as before, and SmartSync synchronises its data with the cloud.
No software replacementSupplyPoint Systems (SPS), G-STOCK and SmartBox stay in place. People keep working with what they know.
No machine replacementMachines that work stay. Their data moves to the cloud, not the hardware.
Data beyond the shop floorStock levels and issue history from the office, not just from the computer at the machine.
Different software in one placeMachines run by different programs are visible together, instead of in a separate window for each.
On to the ERPStock levels and issues can flow on to the ERP or WMS. We agree the scope at the audit.
Architecture

Master–slave cloud architecture

ErgoCloud acts as the central system (master), and the vending machines work as intelligent units (slave).

MasterErgoCloudCentral cloud platform for synchronisation, data access and analytics.
Two-way synchronisation
SlaveVending machinesEvery machine has an independent local database and also works offline.
Zero local infrastructureThe customer needs no servers or databases of its own. The system runs in the cloud, so the load on the IT department and day-to-day infrastructure administration practically disappear.
Key features

Everything you need for smart vending

SmartSync provides a complete set of tools for managing the data of your entire machine network from one panel.

IdentificationTwo-way, real-time synchronisation of users, groups, access limits, product SKUs and transaction data.
Local autonomyEvery machine has a local database, so it keeps issuing even when there is no network connection.
ScalabilityFurther machines, including at multiple sites, are added from one central panel.
SecurityEncrypted data transmission, high availability and central backups — for data protection and business continuity.
Connectivity options

Choose a connection model

We match connectivity to your infrastructure and security policy.

Option A · recommended

GSM/LTE connectivity

Full isolation from the customer's IT systems thanks to an independent cellular modem. No integration on the customer's side and no interference with its infrastructure.

  • Full network isolation
  • Independent cellular modem
  • No IT department involvement
  • Plug-and-play rollout
Option B · alternative

LAN/WAN connectivity

Connection through the customer's internet — in an isolated VLAN or a dedicated network segment with strict firewall rules.

  • Isolated VLAN configuration
  • Outbound traffic to ErgoCloud only
  • Strict firewall rules
  • Works with existing infrastructure
For IT departments

Less work, more security

Zero server maintenanceThere are no local servers to maintain, update or troubleshoot. Everything runs in the cloud.
Minimal IT involvementYour IT team can focus on core business systems.
Full network separationIsolation from the corporate network makes compliance with security policies easier.
Automatic recoveryWhen the connection comes back, synchronisation and reporting resume on their own.
Specifications

Technical data

We agree the integration scope and configuration at the audit.

Role
synchronisation of vending software with the cloud
Works with
SupplyPoint Systems (SPS), G-STOCK, SmartBox
Data source
the machine's local SQL database
Synchronisation
two-way: machine ⇄ ErgoCloud
Offline operation
yes — the machine runs on its own local database
Connectivity
GSM/LTE with its own modem (recommended) or LAN/WAN in an isolated VLAN
Servers on the customer's premises
not needed
Hardware
no machine replacement
Quote
after the audit
Contact

Interested? Book a demo

Tell us what you need. We will show you how SmartSync works and prepare a quote — or pick a time for a call right away.

  1. A short callAbout what you need and how things look today.
  2. DemoSmartSync using your own examples.
  3. ProposalRollout scope and quote.